Horribly shocked by Virgin Active's greed!

<p>On 17 August 2016 around 17h30 PM, I arrived at the Glen Vista gym, unaware of the mayhem awaiting me. The parking lot was filled to capacity with cars yet Gym Personnel did not bother to warn members not to drive into the premises as there was no place to park. In addition, it was extremely difficult for members to manoeuvre their way around the drive way as it was gridlocked with cars.</p> <p> </p> <p>As a result of the gym's gross negligence another member bumped the rear of my car with his van. The damage is estimated at R 5000. The gym keeps signing-on new members daily without any consideration for the members. In fact, one of the Team Leaders told me in a very rude tone that the gym has no intention to do anything about the acute parking lot crisis. It became clear to me that the organisation only cares about enriching itself through member monthly subscriptions but could care less about the safety of member property.</p> <p> </p> <p>After the incident, senior staff advised me to submit a claim (knowing very well) it will be rejected. The insurance company sent me a lousy letter via email telling me that the gym does not accept liability.</p> <p>Of course they wouldn't! All they care about is money! They could care less that as a result of their irresponsible behaviour I am now sitting with damages to my car. Another gym member told me in confidence that the gym will not take responsibility because I am a black woman. Guess what? That is exactly what happened.</p> <p> </p> <p>Shame on you Virgin Active for making millions from subscription fees and being so obsessed with making money that you would do it at the expense of your customers. </p> <p> </p> <p>Your greed will lead to your downfall!</p>