Horrible Service from Virgin Active Gym Call Centre Contact no: ***

Their call centre staff are most unfriendly! They dont introduce themselves unless you ask them what their name is? If that is not unprofessional enough, they cut you off whilst you still speaking, not once, but 3 times today! I initally asked if I could take over his membership as I am paying for it each month and was told NO and then they dropped the call on me. Eventually on my 4th call I was able to cancel the policy which I am paying for my son. However I was told that they will debit me R880 today and still debit me the gym fee for the month of March!!!! The lady who abruptly advised me that she will be cancelling the membership, did not even bother trying to ask me why I was cancelling! Horrible service!