Horrible Experience at Virgin Active Horizon View

What a horrible experience I’ve had at virgin active horizon view According to Sfiso, management has made a decision on behalf of its members to cancel specific classes at 18h30 with no alternative that is suitable for the members attending. This is communicated to us today as we enter for what was supposed to be our last session which was disrupted. When we requested to have this decision reviewed, Sfiso was not even willing to hear suggestions of either shuffling instructor or beginning the class they supposedly have planned in a month immediately. What is most frustrating is that he has only been there for 3 months and yet is set firm that we can’t do anything about this I have been at the gym for 5 months now and the only classes that accommodate my schedule and beginners are those at 18h30, and I can attest to this because just last week I complimented the instructor Eric for his great efforts. It is winter season and as per all the communication virgin active sends, I want to smash my body goals but virgin active horizon view is making this impossible. If this isn’t resolved, I am really considering cancelling and unfortunately that would mean, for my entire family. I need someone to please speak sense into them because this is nonsense and we can’t be told about such changes, which affect members without consultation or consideration to our needs.

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