Hogging the equipment and diddling on the phone

At 11am we were at the above gym. My wife wanted to share a cable machine that was being used as a chair while the person occupied themselves on their phone. She asked him if she could alternate with him. Just a sullen stare as an answer. She waited there, leaning against the frame, for over 7 minutes and asked again if she could alternate on the machine. No answer. He's engrossed in a phone conversation - still seated on the machine.<br> <br> My wife looked for a floor supervisor - no one to be found. The other similar machines were being utilized for gym exercise.<br> <br> She came and told me.<br> <br> I asked the guy if we could alternate please, since he's on the phone. Just a sullen stare. Then I changed the pin for the weight and took the bar. He launched into a tirade. I'm sure that the thinkers out there will know the jist of the tirade. I handed my wife the bar and she got to use the machine.<br> <br> Poor gym management, no courtesy nor manners. It seems to be a culture that has afflicted <br> Virgin Active over the years. This culture starts from the very top - I've witnessed the arrogance of the CEO before in another member's matter to him.