HIGHLY FRUSTRATED WITH MISLEADING INFO FROM VIRGIN ACTIVE MOUNT EDGECOMBE

<p>I work fora large corporate whom I'm disappointed in saying has affiliations with Virgin Active. In July this year I signed a contract with one of the sales consultants who was at our office that day. I told him that I was reluctant as I did not have the entire joining fee at the time, he insisted that he would enrole me on a month-to-month contract and as soon as I had the funds he would amend the contract and put me on the Vitality programmed and re-imburse me for the funds that I had paid. I told him that I was scepticalmbut he insisted that they do this quite often so I agreed. A few days later I received a call to say that I was owing an amount of R860 for a membership that was deactivated in August last year and that the new membership would not commence until the arrears were settled, yet again I obliged and said I would pay the arrears but the new membership premium should not be debited until further notice, sadly Virgin Active are now debiting me against my will and I have never received the call back that I was promised to resolve this query. I am disappointed that they are so ********* and went on to debit R595 from my cheque account today.</p>