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Ofentse O

1 reviews | Active since Aug 2015

28 Sept 2015, 16:17

high fee

Good day<br> <br> I have been a VA - Milpark Clubmember for a year now, however i opened my account at the Midrand - Boulders Club and advised that Milpark will be my clubhouse.<br> <br> For months i have been paying R365 which is too steep for me and later learnt that there are member who pay R280 in the same clubhouse.<br> <br> I raised my unhappiness about this and called head office, Getty was handling my issue. She DOES NOT respond to mails which is quite appalling.<br> <br> I'm a student and cannot afford R365, please reduce it to R280 at least and may i get somebody who will actually assist me and not waste my time.<br> <br> Thanks

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply28 Sept 2015, 16:52
Official
Hello OfentseOganne,

Thank you so much for taking my call today.

On behalf of Virgin Active please accept our apology for any inconvenience caused.

Please look out for an email from me confirming your account details.

Kindest regards
Robyn