RN
Rob N
1 reviews | Active since Feb 2014
13 Nov 2015, 10:38
Heinz Rautenbach - Excellent Client Service
Recently, I inquired in joining the Alice Lane Health Club in Sandton late last month. <br> I arrived at the club and was greeted by Heinz Rautenbach who showed me around. Courteous and always on the ball, he definitely is an employee Virgin Active should be proud of. Follow ups as needed and on form, definitely brought the professionalism that was required. <br> <br> Although, I will not be joining the club, the world class service is something that other players in the industry should aspire to be.
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Replies (1)Virgin Active South Africa's replyOfficial
13 Nov 2015, 12:45Hello RobertNewham,
Thank you so much for taking the time to post this feedback about Heinz, what a super star!
Thank you for acknowledging the level of service you received at our Alice Lane club, its highly appreciated.
I will send this feedback to the management team at Alice Lane right a away.
Kind regards
Robyn
Thank you so much for taking the time to post this feedback about Heinz, what a super star!
Thank you for acknowledging the level of service you received at our Alice Lane club, its highly appreciated.
I will send this feedback to the management team at Alice Lane right a away.
Kind regards
Robyn
Virgin Active South Africa's reply13 Nov 2015, 12:45
Official
Hello RobertNewham,
Thank you so much for taking the time to post this feedback about Heinz, what a super star!
Thank you for acknowledging the level of service you received at our Alice Lane club, its highly appreciated.
I will send this feedback to the management team at Alice Lane right a away.
Kind regards
Robyn
Thank you so much for taking the time to post this feedback about Heinz, what a super star!
Thank you for acknowledging the level of service you received at our Alice Lane club, its highly appreciated.
I will send this feedback to the management team at Alice Lane right a away.
Kind regards
Robyn
