Heated pool not heated at all!!

My son and I swim at their indoor pool that is supposedly heated, the pool might be a heated pool but customers do not enjoy that. The pool's temperature is the same as the tap water temperature. Last week we asked that this be rectified and nothing was done about it. Now my son has flue. Last week I drove all the way there and ended up not swimming at all due to the water temperature. What makes it worse, being a gym the air conditioning is always at very low temperatures (which is understandable) but then not the pool.<br> <br> Swimming is the one thing that my son loves more than anything in the world and now he is being denied this.<br> He needs to recover, then go back but who's to say within a week he will not be ill again.<br> <br> Please can this be the first and last report that I write regards the pool temperature.<br> I will not allow for my son to fall ill on things that can be prevented.<br> <br> One other thing, the pool is becoming milky now. Who's suppose to be doing general inspections as they failing in doing this.<br> <br> Can a General Manager go there for a month and beef things up.<br> <br> <br> <br>