1 reviews | Active since Sept 2012
HEALTH COMPANY CAUSES HEART ATTACK
<p>i joined virgin active at work, when discovery took over the netcare medical aid administration. there were guys who came in to sign us up , unaware that its a years contract. unable to go to the gym i decided to cancel the contract. obviously there were monies i had to pay as i cancelled before the contracts ends, that i totally understand. i got a call from virgin active reminding me of my account that is arrears on the 20 something of June. i spoke to a lady and made payment arrangements, at that time the bill was R1375. I SAID TO HER THAT COULD THEY PLEASE DEDUCT R375 AT THE END OF JUNE AND ILL PAY THE R1000 IN CASH AT A BRANCH. UNFORTUNATELY DUE TO LIFE GETTING IN THE WAY OF LIFE I COULDNT MAKE THE R1000 PAYMENT. ON THE 30TH OF JUNE- VIRGIN ACTIVE DEDUCTED THE R375 AS I HAD INITIALLY ARRANGED. THEN ON THE 1ST OF JULY THEY ATTEMPTED TO DEDUCT R550, AND TH E PAYMENT DID NOT GO THROUGH. NOW FNB CHARGED ME R100 FOR THAT AMOUNT NOT GOING THROUGH. I WANT TO MAKE IT CLEAR THAT VIRGIN ACTIVE WILL, ON MY OUTSTANDING AMOUNT DEDUCT R100 AS I NEVER AUTHOURIZED ANY AMOUNT OTHER THEN R375 TO BE DEDUCTED BY THEM. SO WHO GAVE THEM THAT RIGHT??????? MY FNB ACCOUNT IS A VERY NEW ACCOUNT, I GIVE VIRGIN ACTIVE MY ACCOUNT DETAILS TO DEDUCT AND IM SUDDENLY A VICTIM OF THE R99 ****S-HMMMMM. I GET AN EMAIL TODAY, TO MY SURPRISE I NOW OWE VIRGIN ACTIVE R1550. THERES NO WAY IM GOING TO PAY THAT AMOUNT. WE ALL WANT/NEED MONEY, BUT YOU DONT SEE US ROBBING OUR CLIENTS TO GET MONEY. GEEZ. VIRGIN ACTIVE SHOULD SHAPE UP, AS THEY ARE GETTING OTHER PEOPLE IN SHAPE. I OWE VIRGIN ACTIVE R900(MINUSING THE R100 THAT FNB CHARGED ME FOR THEM DIGGING IN MY ACCOUNT WITHOUT MY PERMISSION).</p>
