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herman B

1 reviews | Active since Oct 2009

17 Jul 2018, 07:14

HATE HATE HATE HATE Virgin Active!

Useless intellectually challenged staff at their contact centre.

They charge a R1995 joining fee!! For a gym, in Africa, not London, NYC, or Japan!

I am trying to find the fee to join, when signing up for vitality: Three different answers, two of which make pathetic, grade 4 grammar mistakes!

Answer one R799 -- Shanaaz, I swear this is the only person in their contact centre that has a functioning brain. "I can confirm that should you join as a Vitality member a new contract has to be signed. You will be charged a joining fee. Vitality currently have a special where you only pay R799 joining fee. Kindly contact Vitality on ***to check if you qualify for this special."

Answer 2 R1995 -- Ruwayda, why did he not let me know that Vitality members have a discount, I asked about this!!! Read the ticket! Brainless, ***********. "As a Discovery Health member (main member or spouse) you only pay a once off joining fee of R1995.00 for membership with Virgin Active as well as a R125 card fee. "

Answer 3 R2120 -- Lauren ***, is that English?? Nonsensical drivel! Completely different information and this person should go back to school. " Please note the joining fee of R2120.00 are charged to all Vitality members wishing to have an active membership with us to ensure they receive the relevant discount needed from Vitality. "

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