HV
Hein V

1 reviews | Active since Sept 2013

09 Jul 2015, 14:15

Has my 1 year contract not expired march?

Why am I being emailed that I'm owing Virgin active R1000+ for a contract that expired in March, If memory serves me right - there was a previous complaint about an outstanding amount which I called accounts for and requested the cancellation and the person said that it should be paid at the branch or cancelled at the branch - I loaded a Hellop Peter complaint and It was resolved - the amount was removed? Why is this not cancelled?

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply09 Jul 2015, 17:26
Official
Hello heindv85,

I have tried calling you this afternoon but was unfortunately not able to reach you.

I have left a voice message for you to contact me soonest so as to resolve your query.

I look forward to speaking to you soon.

Kind Regards

Chris Morgan