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psfan P

1 reviews | Active since Sept 2016

29 Sept 2016, 11:15

Harassing clients and broken trust

<p>Even after dealing with Robyn, I'm still being harassed by Virgin Active's lawyers on a daily basis. </p> <p> </p> <p>My account is current and Robyn confirmed this via e-mail... But it seems I'll now need to request for it in writing on a monthly basis to avoid false charges and accusations. </p> <p> </p> <p>1St you don't honour my 1 month membership that I could give to a friend ( which was supposed to be a welcome gift, so much for that) </p> <p>Now this! </p> <p>Is this common practice for the Virgin brand in South Africa? </p> <p>Because I recall Virgin Mobile treating me the same </p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply29 Sept 2016, 11:40
Official

We apologise for the error. Your account is current and has not been handed over. We have instructed MBD attorneys to remove your number from their system.
Regards,

Dave