SJ
Saadiq J

1 reviews | Active since Mar 2012

05 Oct 2016, 12:49

gym in poor conditions

<p>hi, i have spoken several times to the 5am staff at the gatesville Athlone branch about how dirty the place is in the morning and also that the weights are either not packed or its not on its place as should be. </p> <p> </p> <p>I am every morning 5am in the gym, so we are the 1st to arrive, when i do then the place is dirty i.e, there are dirty papers on the floor, there is at times food papers on the floor and also every morning roller towel.</p> <p> </p> <p>the weights are never on its place, or it lies on the floor.</p> <p> </p> <p>it is extremely unhygenic to come to the gym and find the place in such a state, and frustrating at the same time with regard to the weights.</p> <p> </p> <p>can something be done about this as i have complained several times and its the same story every morning. The only time they will clean it is after i complain.</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply05 Oct 2016, 15:35
Official

On behalf of Virgin Active, please accept my apologies for any frustration.

I have raised your concerns with the Club General Manager who will personally get in touch with you with feedback.

Kind Regards,

Tracy-Lee