1 reviews | Active since Apr 2015
Greenpoint Virgin Active very misleading
The Greenpoint Virgin Active is so oversubscribed, it's infuriating. There was no mention that at peak times you would experience:<br> <br> o No access to the equipment-there are queues for the simplest of items.<br> o A queue for showers<br> o No parking<br> <br> What's most infuriating, is that the swimming pool has 3 lanes dedicated to private use, leaving the rest of the members queuing to swim (sometimes up to 15min). I would understand if the lessons were free for the other members, but it's sadly not.<br> <br> I realise that Wembley has closed and thus the overflow has drifted towards Greenpoint. All of these problems were present before this happened.<br> <br> Is the idea that you subscribe people indefinitely, while the existing members get more and more crammed?<br>
Thank you so much for taking my call today.
I once again would like to apologise for the experience.
As discussed, I have escalated your concerns to the Operations Manager at our Point Virgin Active club and further feedback will be provided to you shortly.
We appreciate the feedback provided.
Kindest regards
Robyn
Thank you so much for taking my call today.
I once again would like to apologise for the experience.
As discussed, I have escalated your concerns to the Operations Manager at our Point Virgin Active club and further feedback will be provided to you shortly.
We appreciate the feedback provided.
Kindest regards
Robyn
