Great Service

I signed up for Virgin with Nolan, and after a slight hiccup with the records which was communicated and rectified immediately, my circumstances changed and I was unable to afford the Gym membership fee any longer. Luckily I knew what I was entitled to and exactly how my contract worked and I was able to get out of it. When there was another glitch in the system, and a delay in my refund, Nolan personally came and rectified it, and was polite, prompt and encouraging at all times. I can't fault a thing, despite it not being an ideal outcome as I can't remain a member! Thanks so much Nolan