Great Service

<p>I need to send a big thank you to Loyiso Manager on Duty at Virgin Active Sunward Park. This morning after I took a shower in the dressing room I realised my phone and car keys had been missing from my bag. I had a huge fright and quickly ran out to check the car and get help. The car was where I left it and so I now went to the reception area. The two ladies at reception quickly called him (Loyiso) to help and he was at my rescue in no time. He told me lets go to the security guards so that they can watch my car while we go inside to figure this whole thing. We did that and on our way back I told him I want to check again my bags and Id left everything in a mess the moment I went out the dressing rooms. As I checked two ladies in the dressing room were kind enough to lend me a phone so I could try reach mine. We called and there it goes vibrating in my bag. I was so happy and super thankful to them all. My bag has two of the same compartments on opposite sides, something I’ve never really noticed cause I don’t use the bag and that’s were I had left everything. Thank you so much Loyiso and your team. You had a tremendouse amount of urgency for the matter. Thank you.</p>