Going against there commitment

<p>I cancelled my membership in November 2016 effective as of 1st December.</p> <p>I received a call from a Eugene in November who convinced me to uplift my cancellation on</p> <p>the grounds below from his email. He also promised to call me in Jan and assist me till March</p> <p>as i told him that i will be mre stable in March. On this ground i accepted. Even worse i called</p> <p>the call centre last week and was told that he will call me but up to date no one has called.</p> <p> </p> <p> </p> <p>Good Day <br />I hope this email finds you well.<br />I have retracted your cancellation , for the next two month's you will only pay 50% of your monthly installment and wife, we have a chat in January and cater for you again and there after your membership will reactivate on the normal debit order amount.<br />Also know , by accepting this offer ,This means that your membership will remain on a month to month basis and should you feel the need to cancel in future you 20 working days Notice is required <br />Should you have any questions , don't hesitate, you can contact me on (021) ********** <br />Regards</p> <p> </p> <p> <br /> <br />Eugene Hefer , Retention Consultant <br />VIRGIN ACTIVE HEALTH CLUBS - SOUTH AFRICA<br />Telephone: +27 (0)21 ********** <br />www.virginactive.co.za</p>