Glenvista Virgin Active Theft

Virgin Active Glen vista is full of *******. I had my locked locker broken into at 9 am in the morning which had a pad lock on. i opened a case and when asked for the footage i was told i cannot get the footage. bear in mind only a handful of people were in the gym at that time. It seems that when its time to assist their clients they dont really care. i dealt with there brokers who are i think is a bunch of ****** if you ask me. they claim they will not take responsibility even thou my locker door was broken to gain access. Whats the point of paying these expensive fees if you are not safe, your belongings are not safe hell even your car is not safe. When it comes to collecting your membership fees then they are very fast but when you have an issue then no one is willing to help. I have been with you guys for over 8 years in various different locations paying for 4 members all this time. its really sad how you treat your clients.