Give me my money back

The worse service ever received, Virgin active has basically been *****ing from me

I have had the hardest time trying to figure out why I've been getting double debited for over 2 years now, I have spoken with the head office and had been directed to deal with the branch in doing so only to be told that only head office can resolve my problem

Ive been sent in circle all while money is leaving my account, no one can resolve this or see why it is happen yet my money is happily being taken

And to top it all off I now have debt collection companies calling me informing me that I owe virgin active money, how on earth does that make sense when if anything I've been paying them extra its the other way around

I need this to be resolved and all funds returned to me, Ive been dealing with the consultants and management of the king mead branch only to be constantly be told that I need to speak with head office or the will get back to me which of course doesn't happen