General Manager?

I have been an active member of Virgin Active for the past couple of years. Trained at different clubs. Recently my trainer decided to pursue his other business so I made an enquiry at another club (Cresta) about personal trainers. I was told by the Gen Manager that my contract was cancelled (just over 2 weeks ago) and he was very keen to sign me up again (at Cresta) which I would have done anyway. BUT he didn't want to share info on the personal trainers unless I gave him the go ahead to sign up. I don't find that very helpful or flexible, he lost even more credibility with his childish email responses.