lM
linda M
1 reviews | Active since Mar 2015
05 Mar 2015, 10:25
Full premium deducted while the acc is frozen
I frooze my acc last year to Feb 2015 because i dont get time for gym ,This year Jan,i called them again to tell them that i still dnt have time,they must continue freeze my acc,they agreed and they said they going to take half the premium as usuall which is R130,but they took R 260,i went to Workshop to Complain,they said they wont deduct for the next 2 months,which was not true,they deducted R130,Im very disappointed.
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Replies (1)Virgin Active South Africa's replyOfficial
06 Mar 2015, 14:12Hello zungulinda,
Thanks for speaking to me today.
As discussed I have corrected this payment for you on our side and all is in order.
I hope that this meets with your satisfaction.
Kind Regards
Chris Morgan
Thanks for speaking to me today.
As discussed I have corrected this payment for you on our side and all is in order.
I hope that this meets with your satisfaction.
Kind Regards
Chris Morgan
Virgin Active South Africa's reply06 Mar 2015, 14:12
Official
Hello zungulinda,
Thanks for speaking to me today.
As discussed I have corrected this payment for you on our side and all is in order.
I hope that this meets with your satisfaction.
Kind Regards
Chris Morgan
Thanks for speaking to me today.
As discussed I have corrected this payment for you on our side and all is in order.
I hope that this meets with your satisfaction.
Kind Regards
Chris Morgan
