lL
leeannvanrensburg L

1 reviews | Active since Feb 2015

17 Feb 2015, 13:33

freezing account still cost money

I want to freeze my account as money matters are very tight but I really do don't want to miss a payment and get a bad name but the call centre advised me that even if I freeze my account I still have to pay an amount every month, at this moment I'm not even able to afford that but what can I do not to get a bad name?

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 Feb 2015, 14:42
Official
Hello Lalie789,

Thank you so much for taking my call today.

On behalf of Virgin Active I would like to apologise for any inconvenience caused.

As discussed, I have proceeded with your freezing request which starts on the 1st March until the end of August 2015.

All the best with your pregnancy ! :)

Regards
Robyn