VL
Valda L

1 reviews | Active since Mar 2009

17 Jul 2015, 10:08

Free Damage to your ears

I have regularly asked the attendants at this gym to turn down the music a bit, but as soon as I get upstairs its turned full blast again. I feel as if I'm in a rave club. The whinning, screaming, t******* music is absolutely awful. Why do we have to be subject to all this ear damage ?? I have spoken to a number of people here who agree with me, but also know that no one at this gym takes any notice of the complaints. Should this continue I will have to resign my membership here.

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 Jul 2015, 13:24
Official
Hello boleyn,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.

The concerns have been addressed by senior management and a resolve will be implemented soonest.

Kindest regards
Robyn