********** contract

Good day. I have been rendered a wrong contract on virfin active which I set up telephonically. Wrong package wrong home hub false information just to put the sale through. I have tried on numerous occasions to get this contract terminated but to no avail. They want to charge cancelation fees which is not sincere as I was given something I never requested so I deem it as ***** by the sales agent there contract should be rendered null in void. It seem virginactove customer care hs a huge game plan to avoid cancellationswoth is not ethically sound. They fail to give the legal departments phone number and never forward to the relevant departments. I need help with this matter and I urge every one that has an issue come forward. Virgin active has not even had the decency to replying to mails I sent them even there legal department so how legal and professional are they. Please provide assistance in getting this matter resolved. I request every conversation I had with them dealing with numerous different people.

Kind regards Karish