***** consultant

Charles was my membership consultant in 2012, after my contract has expired at the virgin active Charles came to me to ask me if I want to renew my membership at the Virgin Active in 2013. I said to him Yes I want to but, I have decided to go over to Discovery with vitality.\ Instead of paying R680 p/m I am only going to pay R119 p/m". His words exactly was that I need to fill in the forms so long and when I get my vitality paper I can just give it to him. The next morning he came in at our facility (right opposite the virgin active) and I gave him my vitality paper. He said the only thing that is now outstanding is my R1000 once off joining fee and a R99 card fee( the card fee is payable now.). Accordingly to me my membership is not complete yet!! As the months went past all of a sudden I started to receive calls from virgin active to pay my membership that is in arrears"