1 reviews | Active since Feb 2016
***** Account/Personal details Not Secure
Virgin Active came to my work place, Promoting the service, i agreed a contract, but 5min later i changed my mind and cancelled it, the sales agent cancelled the contract as i did not pay the activation Fee.<br> Two months later their collections department calls me for unpaid bills (the account was open with out my permission)<br> I called the Sales department, and they sent me proof of my application form, the file had my name as a discription, but the contyent of the file was someone els, i have all the personal detail, from address to bank details.<br> YOUR DETAILS ARE NOT SAFE WITH IF THEY CAN GIVE IT AWAY SO EASILY.<br> after investigation, then appoligised and closed the account, and thats it, they mentioned nothing about stress caused, personal details not being safe, they were very blunt in saying they closed thde account and thats it.<br> <br> my message to everyone is, if they can leak details out so easily, what are thye gonna do with your details if you have an account with then, they probably open ***** accoutn on a daily basis just to make sales, people need to know what they gettign them selfs into with major companies like this.
Thank you for bringing this to our attention.
We're so sorry about the experience that you've had. Rest assured that this matter will be investigated and addressed accordingly.
Please feel free to contact me should you require any further assistance.
Kind Regards,
Tracy-Lee
Thank you for bringing this to our attention.
We're so sorry about the experience that you've had. Rest assured that this matter will be investigated and addressed accordingly.
Please feel free to contact me should you require any further assistance.
Kind Regards,
Tracy-Lee
