Forgery and ***** at Virgin Active

Hi<br> <br> Please advise the issue of the contract was received from your company, which had the following:<br> <br> 1. Forged signature of the payer (Me)<br> 2. Forged signature of Virgin Active member ( My nephew)<br> 3. Forged information of my personal details<br> 4. Forged details of my banking details<br> 5. Material alteration in writing where the writing has the apparent ability to de***** and is of apparent legal efficacy with the intent to de*****.<br> <br> This constitute an intention to de***** your customer <br> <br> I would like you to explain to the following:<br> <br> 1. How did this happen?<br> 2. Who authorised this contract as valid?<br> 3. Why has Virgin Active used falsified information to cover its tracks in order to hold customer liable for its own errors<br> 4. What has happened to the person who committed this crime?<br> <br> Your Cresta branch manager said you do have monthly contract that you do offer? Again because this was telephonic conversation it's not proof either.<br> <br> Can I get a response to the above?<br>