TD
Tshegofatso D

1 reviews | Active since Dec 2016

20 Dec 2016, 17:37

FIX THIS PROBLEM!!!

<p>When I was 13 years old my aunt had opened an account for me. The account was being paid until last year and there was a debt of R950 and I went to virgin active and I opened a new account in the beginning of December 2016 the whole process worked and I was allowed into the gym the first week. The next week I was told that I needed to pay 50% of the R950 before I can open my own account which I tried to contest but I had to comply because I didn't want to argue further, there was then an agreement over the phone with a gentleman that I will pay the R450 next year January so he told me that I will be allowed to gym and that he made notes onto my account so now I am unable to gym because the notes don't state that I can gym the notes say my account has expired.</p> <p>Secondly I was given coupons for friends and told they can enter any virgin active countrywide and that every friend has 2 each now I am at Virgin Active Thornhill in Polokwane and they refuse allow my friend in because "The coupons don't work anymore" I was given these coupons on the 14th of December today is the 20th how is it possible that they do not work anymore. The virgin active at Peter Mokaba stadium took the coupon for another friend yesterday on the 19th now I need to get into the car waste petrol and drive to Peter Mokaba just so my friend can enter the gym with me even though it worked for my other friend yesterday!<br />This needs to be rectified ASAP I am a paying client who has to keep going through problems unnecessarily</p>

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