MM
Maria M

1 reviews | Active since Jul 2013

15 Mar 2016, 09:09

Fee to move clubs

When I joined Virgin active Germiston no one informed me about the fee that will be charged if I move to another club.<br> I'm unable to gym at Germiston due to time constrains and wanted to move to Rooihuiskraal because it will be convenient for me to gym there however I'm told I cannot unless I pay I movement fee.<br> <br> This is not fair because I was not aware and do not have the money at the moment , I also think this is unnecessary .

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply15 Mar 2016, 13:07
Official
Hello mariamoloi,

Please accept our apologies for any frustration caused.

I have been unable to contact you via the number provided and have sent you an email with the relative feedback.

Feel free to give me a shout if you need anything else.

Kind Regards,
Tracy-Lee