Fasle Advertising / Bad Client Service

I was sold a Personal Training Booster pack (12 sessions) more than 2 weeks ago - after clearly stipulating to the Club sales representative that I would only be able to train in the mornings between 5:00 am and 7:30am.<br> <br> After numerous follow-up calls and promises, none of the personal trainers were able to assist me during these times (after being promised I would be able to receive training). After back and forth empty promises from the club (I assume this was because none of the trainers were prepared to train this early in the mornings for the discounted Booster pack rates - because I was at the club several times during that week and spotted 1 to 2 trainers at most during those times.<br> <br> I then complained to Head Office - I was promised my already purchased pack would be moved to another club. I had to apparently wait 48 hours for the deactivation of my current booster pack in order to be able to purchase one at the other club.<br> <br> After numerous phone calls the past two weeks and 3 phone calls again to head office yesterday - whereby they promised this issue would be resolved by 15:00 yesterday latest .... NOTHING has happened again!!<br> <br> In disgust!!