LD
Lindy D
1 reviews | Active since Mar 2009
10 Dec 2015, 15:30
False promises & lies
When I joined in October I was told if I gym 24 times in 3 months I would get R800 cash.<br> I confirmed this with the guy that I filled in forms with as this was a great motivator.<br> Today I get emailed a VOUCHER for Adidas. I did not want a voucher for more gym clothes. I already have.<br> This is a blatant lie and I would like my cash as promised.
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
10 Dec 2015, 17:14Hello DallL,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the frustration caused.
AS discussed, I have escalated the concern to the Club General Manager, Tessa, and you will be contacted with feedback shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the frustration caused.
AS discussed, I have escalated the concern to the Club General Manager, Tessa, and you will be contacted with feedback shortly.
Kind regards
Robyn
Virgin Active South Africa's reply10 Dec 2015, 17:14
Official
Hello DallL,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the frustration caused.
AS discussed, I have escalated the concern to the Club General Manager, Tessa, and you will be contacted with feedback shortly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the frustration caused.
AS discussed, I have escalated the concern to the Club General Manager, Tessa, and you will be contacted with feedback shortly.
Kind regards
Robyn