TD
Thobeka D
1 reviews | Active since Feb 2016
22 Feb 2016, 12:37
False promise to clients
I joined Virgin Active Sunnypark in October 2015 and was promised to get 2 gym bags (1 for me and 1 for my baby). To date I haven't received the bags and every time I call to find out what's going on I get told that \they are still waiting for stock\". "
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Replies (1)Virgin Active South Africa's replyOfficial
22 Feb 2016, 15:55Hello Thob@01,
Thank you so much for taking my call today.
I apologise once again for the time frame taken to resolve your query.
As discussed, your bag will be sent to your home club and you will be contacted as soon as it arrives.
Kind regards
Robyn
Thank you so much for taking my call today.
I apologise once again for the time frame taken to resolve your query.
As discussed, your bag will be sent to your home club and you will be contacted as soon as it arrives.
Kind regards
Robyn
Virgin Active South Africa's reply22 Feb 2016, 15:55
Official
Hello Thob@01,
Thank you so much for taking my call today.
I apologise once again for the time frame taken to resolve your query.
As discussed, your bag will be sent to your home club and you will be contacted as soon as it arrives.
Kind regards
Robyn
Thank you so much for taking my call today.
I apologise once again for the time frame taken to resolve your query.
As discussed, your bag will be sent to your home club and you will be contacted as soon as it arrives.
Kind regards
Robyn
