bF
bianca F
1 reviews | Active since Jan 2014
16 Mar 2015, 09:19
false info
Be warned from these sales people who give out false info about the contract just to get sales now virgin just deducts from my account without consulting me
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Replies (1)
Virgin Active South Africa's replyOfficial
16 Mar 2015, 13:40Hello BiancaFlusk,
Thank you so much for taking the time to speak to me today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused to you.
As discussed, I have proceeded to cancel your contract as of the 31 March 2015 and the cancellation fee will be raised accordingly.
As requested an email has also been sent to you to confirm our discussion.
Should you need any further assistance again please feel free to contact me directly.
Regards
Robyn
Thank you so much for taking the time to speak to me today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused to you.
As discussed, I have proceeded to cancel your contract as of the 31 March 2015 and the cancellation fee will be raised accordingly.
As requested an email has also been sent to you to confirm our discussion.
Should you need any further assistance again please feel free to contact me directly.
Regards
Robyn
Virgin Active South Africa's reply16 Mar 2015, 13:40
Official
Hello BiancaFlusk,
Thank you so much for taking the time to speak to me today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused to you.
As discussed, I have proceeded to cancel your contract as of the 31 March 2015 and the cancellation fee will be raised accordingly.
As requested an email has also been sent to you to confirm our discussion.
Should you need any further assistance again please feel free to contact me directly.
Regards
Robyn
Thank you so much for taking the time to speak to me today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused to you.
As discussed, I have proceeded to cancel your contract as of the 31 March 2015 and the cancellation fee will be raised accordingly.
As requested an email has also been sent to you to confirm our discussion.
Should you need any further assistance again please feel free to contact me directly.
Regards
Robyn