FALSE ADVERTISING

Virgin Active runs false promotions to lure people in and never deliver on their promise. In March they ran a promotion where if you bring in someone and they sign under you, you get a gym back and so does the new member. I signed in 3 people and till today I have not received the bags, one of my friends who signed up as a new member still hasn't received his bag also, they kept postponing in March saying they're awaiting more stock. Inquired after the lockdown and I'm still given the runaround. My question is, what was the intention when you ran a promotion you didn't have stock on hand for? To get your clients to do your work for you and refer people and not deliver on the promise. For me it's the blatant lies from the Sandton CBD manager called Ben who even fails to follow up and give updates. Their Twitter page is not even helpful. You can just tell by the way they're handing the matter that this is something that was known to them that the promotion was a **** and there were no intentions of giving out the bags. DO NOT JOIN VIRGIN ACTIVE IN HOPE TO GET A FREE ITEMS WHEN THEY'RE RUNNING A "PROMOTION", IT'S JUST A **** TO GET YOU TO SIGN!!!!!!!!!!!!!!!