CJ
Chris J

1 reviews | Active since Apr 2011

16 Jul 2016, 09:14

False Advertising

<p>You got a lot of nerve ...<br />I just got back from then montana branch after having my one month voucher declined because "that was only for last month "</p> <p>1st off - Mele didn't mention anthing about any from of expiry date.<br />2nd - you don't have ANYTHING of the the sorts printed on the voucher either!</p> <p>And you still advertise on your facebook page and website "get a month on us" this is blatant false advertising!<br />This was supposed to be my gift for signing up and more importantly I was going to use it for someone who was considering signing up with you ... after this I don't blame them for not wanting anything to do with you.</p> <p>I've been billed with hidden costs, and now this.<br />You guys are terrible at taking care of your clients and I frankly want to find out what sort of legal action could be taken regarding this.<br />I'm already sick of being a member with you and it's only been one month, plus someone needs to take you on regarding this BS!</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply18 Jul 2016, 08:09
Official

Hi Chris, Thank you for taking my call. As discussed, we have received your email and will be looking into the matter and providing feedback shortly. Regards Robyn