TZ
Thulani Z

1 reviews | Active since Dec 2011

17 Dec 2015, 13:51

**** accounts

I have received numerous smses from MBD INC. demanding I pay my two accounts with virgin active. I have followed this up with virgin active pmb since i have no account with them, I was given a supposedly copy of my account, with all info about me being incorrect except for the ID number, which they received from me when I visited their branch, no signature on the contract except a rewritten name. I was promised they will sort this out, but I am still receiving smses demanding payments. Virgin active plz sort this out, I wander if this is not *****. <br>

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 Dec 2015, 15:38
Official
Hello chemicalrxn,

Thank you so much for taking my call today.

As discussed, I have escalated this matter to MBD attorneys as we have requested for your file to be removed accordingly.

I will provide feedback as soon as they get to us.

Kindest regards
Robyn