Failure to close account or responed

This is a request for a Virgin Active consultant to please email me. I have tried on several occasions to email you to please close my account - which I requested 7 months ago and am still being debited for. I went into the gym to close my account in July last year. After several months, I realized this had not been done. I have subsequently tried to close the account via email on several occasions and have had no response. I find this service to be a poor reflection on a great gym. <br> <br> Please will someone get in touch. My name is Camilla Francis and I am on [Email Removed]<br>