Failed to authenticate

Hi<br> <br> I'm posting this complaint as I have received no feedback from the club manager after having sent this email almost 2 weeks ago.<br> <br> My cellphone was ****** from my locker. Items were ****** from two other lockers during the same 40 minute window.<br> <br> After having spoken to Jaun, he informed me that the security/authentication protocols were not followed when his man was allowed to swipe into the club with \Mr Basson's"****** card. Surely if you have photos of your customers linked to their cards"