1 reviews | Active since Jun 2015
Facilities @ Virgin Active -Disgraceful
Majority of the equipment at Virgin Active Mount Edgecombe is not working and is also not up to Standard.<br> Some of these Equipment poses a health hazard. There are ****roaches crawling in the Change Room and <br> on a number of occasions, the Steam Room is inoperable.<br> <br> The Manager of the Gym is not available most of the times.This Gym has had so much of ******ies in the last 2 years (approx. 10) whereby all the Computers and TV were ******. Just last week , a Toyota Hilux was ****** from the Parking lot at 6am. When we asked the Gym Staff to allow us to view the Security Camera footage ,their reply was that only the Manager can authorise the viewing of the footage and he only starts work @ 9am.<br> Comparing Mount Edgecombe Virgin Active to other Virgin Active Gym around the country is like comparing Chalk and Cheese and I believe this is so because the majority of the people that Trains at Mount Edgecombe is Black.<br>
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
As discussed, I have escalated your concerns to the senior management team in KZN and feedback will be provided shortly.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
As discussed, I have escalated your concerns to the senior management team in KZN and feedback will be provided shortly.
Kindest regards
Robyn
