Extremly BAD Service

<p>Good Day</p> <p><br />I hope someone can help me.</p> <p>For as long i can remember ive been a VA member.</p> <p>Spending thousands of rands in membership fees at different clubs.</p> <p>I recently joined VA Roodepoort and to my shock i was told i owe R1000 in arrers from previous months. I know very well that i settled this amount years ago. I then asked the management team at the newly joined Roodepoort club to assit to my shock i received minimal assistance.</p> <p>Its been 2 weeks of embaressment when i arrive at the club being told they cant let me in as i need to speak to management who are not willing to help.</p> <p>I was told i need to go to my records of 2 years ago to prove that i indeed made this payment.</p> <p>The manager at the club couldnt care less that i a new member are having problems with this as i suggested that if this doest get sorted out i will cancel my contract he told me in not so many words to go ahead.</p> <p>Clearly saying to me that my new 24 month contract doesnt matter to his business and that one of his sales staff could loose commision and he doeant seem to care.</p> <p>So maybe my business matters to someone at head office. So can i get some assistance please.</p> <p>Im not willing to settle an account i settled years ago this is completly unfair.</p> <p>I would definitly not recommend VA Roodepoort to any of my family member.</p>