Exorbitant joining fees.

<p>First off. I am completely taken aback by the fact that such a huge cooperation does not have any place for their customers to vent their frustration. An Issue I feel needs to be addressed.</p> <p>The problem at hand, however, is that a month ago I decided to cancel my gym contract with a different provider and go back to Virgin as the Virgin Active was closer to my place of work. Something I am deeply regretting. <br />On September the 5th I received an email from an extremely helpful and kind sales person. She gave me a break down of the different option as well as the costs... I have been told that the joining fee for a discovery member is, "R1450+140 card fee =R1590 for your activation fee this is a once off fee" I would like to inform Virgin Active that a new card at the banks with a chip is cheaper than this. Then a joining fee of 1450? The total cost of R1590 is equivalent to a full year membership at Virgin Active on Discovery.</p> <p>Your competitors charge the following: R249 per month (No discount. I.E Discovery/Momentum) No contract needed. And a joining fee of R250. The only difference between the two of you is they have no pool.</p> <p>To place the cherry on top, as the main member with discovery you will have to pay this joining fee and pay a monthly fee of R135. As a dependent (18 years and older) you will have to pay the same amount and have a higher monthly fee. This means that REGARDLESS of whether you are a student or not you will need to pay this disgustingly exorbitant fee.</p> <p>This is **************** at its finest! Please elaborate on how this seems acceptable to you?</p> <p>Regards,<br />Genevieve Barnard.</p>