TL
Tshepiso L
1 reviews | Active since Oct 2015
16 Oct 2015, 13:18
Excellent Service
I would like to take my time to thank Robyn for the excellent service I received from her. She remained calm and professional, she's a good listener with excellent telephone etiquette. She was very quick to respond to my query and I want you to know you have an exceptional employee, in your customer support division. Her calm, patient manner was a great help to me when i was about to abonden my membership. Her attitude and her remarkable problem-solving abilities are appreciated. Even though I didn't get what I wanted, with her skills she still managed to retain me. She's the best.
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Replies (1)Virgin Active South Africa's replyOfficial
16 Oct 2015, 15:33Hello Ledwabatf ,
Thank you for the great feedback.
I really appreciate you taking the time to compliment Robyn for the outstanding service.
She is an absolute star and we are proud to have her on our team.
I am certain you will continue to enjoy your training at Virgin Active.
Kind Regards,
Tracy-Lee
Thank you for the great feedback.
I really appreciate you taking the time to compliment Robyn for the outstanding service.
She is an absolute star and we are proud to have her on our team.
I am certain you will continue to enjoy your training at Virgin Active.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply16 Oct 2015, 15:33
Official
Hello Ledwabatf ,
Thank you for the great feedback.
I really appreciate you taking the time to compliment Robyn for the outstanding service.
She is an absolute star and we are proud to have her on our team.
I am certain you will continue to enjoy your training at Virgin Active.
Kind Regards,
Tracy-Lee
Thank you for the great feedback.
I really appreciate you taking the time to compliment Robyn for the outstanding service.
She is an absolute star and we are proud to have her on our team.
I am certain you will continue to enjoy your training at Virgin Active.
Kind Regards,
Tracy-Lee
