Excelent customer service, very impressed !!!

I would like to thank customer service specialist, Ferouz as well as customer service telephone agent Marilyn Dos Santos for their assistance and rapid solution to my issue.<br> <br> I had waited fr my contract to expire from my local club , a debit order was deducted and I sent a email inquiry which I did not get a response for two days, I phoned customer service and I was assisted after a short time on hold by Marilyn who took my details and requested I forward my cancelation email to her.<br> i<br> Shortly after, I was contacted by customer service specialist Ferouz. I was assisted after exchanging very few emails and the full amount is to be refunded without a hassle. Ferouz also phoned me and requested a statement to prove the debit order to speed up the refund process.<br> <br> This is excellent customer service and I highly compliment these ladies!<br> <br> A big thank you to you both!!