Equipment at Virgin Active Constantia sucks!

Virgin Active in Constantia does not repair the machines. The treadmills, bicycles, rowing machines etc are constantly either not functioning at all, or there is no TV reception or there is no sound. There is no suitable way of indicating that a machine is not in working order; you repeatedly have to walk back and forth to the reception desk to fetch an out-of-order sign for each piece of equipment that is malfunctioning, depriving one of your exercise time. Why can they not develop a suitable, efficient way of maintaining their equipment. And to add insult to it, they today advised us of their increase in subscription fee! AND, when you email them about this they advise you to use the email address *** which is an incorrect address as per the postmaster response.