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Omar B

1 reviews | Active since May 2010

07 Mar 2016, 07:39

Equipment and Attitude

Hi <br> <br> I have complained about this gym before and I actually closed my membership with Virgin Active because of the poor service and shocking state of the gym equipment. I seems like all comes down to attitude. People are not doing their jobs to maintain the equipment and then I complain about it nothing gets done. I have told Garth Robbins about the issues in the and still days later nothing has been done. Can the area director Jason please call me to set-up a meeting regarding this ASAP?<br>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Mar 2016, 14:16
Official
Hello OmarBotha,

Thank you for taking our calls today.

We appreciate your feedback and trust that all will be in order going forward.

Please feel free to inform Garth should any other concerns arise.

Kindest regards
Robyn