JN
Jason N

1 reviews | Active since Jun 2015

25 Jun 2015, 15:04

Emergency Lights

When I visited Virgin Active - Table View, everything seemed fine until at the end of my workout.<br> The men's steam room is unhygienic with green mold accumulating on the tiles and the smell in there is sometimes unbearable - even when the steam room is unoccupied! There are times when it smells fresh like eucalyptus, but only if you bring your own drops!<br> Some of the piping in the steam room is un-neat and over whelming (looks like it was repaired and only left like that till it breaks again).<br> <br> Electricity issues:<br> Some nights, during load shedding, the emergency lights kicks in and we can continue with some basic exercises, other nights the emergency lights doesn't even work! <br> How can the emergency lights only work on some occasions and not all the time?

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply25 Jun 2015, 15:54
Official
Hello JasonNew,

Thank you for bringing these concerns to our attention.

On behalf of Virgin Active I would like to apologise for the experience encountered at our Table View club..

I have addressed your concerns with senior management and they will contact you via the email address listed on this post .

Kindest regards
Robyn