BB
Bhekstar B
1 reviews | Active since Oct 2015
16 May 2016, 05:23
Double debit / bank charges
I fail to understand why you try to debit my account twice without contacting me. Your accounts department did not even contact me to find out why was the account not paid. who will pay for the charges? effective from today please please cancel the membership.
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Replies (1)
Virgin Active South Africa's replyOfficial
16 May 2016, 10:42Hi Bheki, I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for any inconvenience caused.
Please look out for my email providing you with feedback on your query.
Kindest regards
Robyn
Virgin Active South Africa's reply16 May 2016, 10:42
Official
Hi Bheki, I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active please accept my apology for any inconvenience caused.
Please look out for my email providing you with feedback on your query.
Kindest regards
Robyn