tV
tiaan V

1 reviews | Active since Jul 2015

01 Jul 2015, 18:35

double debit

I was 2 months behindwith member fees and so went and payed on27 June 2015 the 2 paymentsI was behind with. However I was debitedforthis on Monday the 29th June Id liketo be refunded fortheamount I am ahead with asap. This is terrible servicefromaworld leader in fitness

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply02 Jul 2015, 08:58
Official
Hello tiaanv1988,

Thank you so much for taking my call today.

On behalf of Virgin Active please accept our apology for any inconvenience caused to you.

As discussed, I await your documentation to investigate the matter and to provide a resolution soonest.

Kindest regards
Robyn