1 reviews | Active since Nov 2017
Don't Rob me
Its almost 8 months now. I. I cancelled my gym contract last year for both me and my son. I received a call from Ziyanda convincing me to take contract on half of what I was paying and the contract was going to be flexible if I'm not happy I will cancel. I stated to Ziyanda that I enjoy going to gym kwa Langa cheap R250 for 3 months and she came with this offer of half of R250. 2 months lapsed 3rd month I saw 4 times subscription for both me and my son not R100 and something. I cancelled subscription that was R250 and I saw subscription that was R450 so R900for both of us. I received a call from Virgin Active debt collection collecting R1000 and something for what. They explained. I requested an investigation following day I recvd another call debt collection again that's when I requested a manager. Every day 10 o'clock I knew I will receive a call from Virgin Active. After 50 calls every day I decided to be irate a team leader by the name Waseema called and she promise an investigation and a call back. It was August till to date no call on their findings but I receive debt collection calls. I'm not going to pay anything Virgin Active need to investigate this and cancel this bletty contract. I will channel my frustration to Chris Rolfe your CEO may be he will understand me.. I was going through worst last year and your company added cherry on top. Please assist
