Don't want new business?

It's become very clear Virgin Active La Lucia don't want new business. We came to view the gym for a viewing last Saturday for a 1 month membership. When we wanted to sign up with reception (we were told sales consultants don't do 1 month memberships) reception told us they were short staffed / on their own, we should return the next day. We were surprised and left. We returned this morning and were initially told by reception they don't do 1 month memberships?? We argued about this and then she called a manager. Reception also told us it's only done by a lady that only comes in they've a week?? The manager came and told us reception was incapable of signing us up and a sales consultant needs to do this (?? Previously told they couldn't??) and sales people only get there at 09:00 and its 08:30am!!! Needless to say after all this I walked out. FRANKLY I AM DISGUISTED!!